+C: constraints facing the system or process.Customers: the main users of the process’s output.Outputs: what the process produces as products, services, or technology.
The detailed steps will be developed in the flowchart. This is a "35,000-foot" view of the process. Process: a high-level flowchart of the key five to seven core activities that comprise the process.I nputs: the material or information specifications that are needed by the process.Suppliers: who or what (internal or external) provides the raw materials, information, or technology to the process.In each of the seven SIPOC+CM component blocks, identify the data available for each of the following:.Clearly identify the process under study and define the process boundaries (i.e., the start and end points) so that everyone involved understands the limits of the analysis.On a large piece of paper, draw the SIPOC+CM diagram with seven blocks indicating the components of SIPOC+CM (see Step 3).Materials needed: Large writing surface (e.g., flip chart) and pen/marker. To help make a concise communication to others about a process and the parameters that it encompasses.To record collective knowledge about a process in an easy-to-view format.
When first starting to investigate a process and a team needs to understand the basics that make up the process.Before constructing a flowchart since it helps gather relevant information about the process.The Microsoft PowerPoint version allows you to input your SIPOC information and print.Quality Glossary Definition: SIPOC diagramĪ SIPOC diagram is a data collection tool used by Six Sigma process improvement teams to assist in gathering information about all relevant elements, including suppliers, inputs, processes, outputs, and customers of a process. The +C stands for constraints facing the system, and the +M for the measures to be used.Īs a high-level view of the "as is" state of a process under investigation, use the SIPOC diagram tool: The Adobe Acrobat version allows you to print and input your SIPOC information by hand, perhaps by overhead.
SIPOC MODEL DOWNLOAD
The following SIPOC templates are for immediate download and use. Discuss with project sponsor, Champion and other involved stakeholders for verification.
This will be verified during a later step of the Six Sigma measurement phase.Ĩ. Optional: Identify the preliminary requirements of the customers. Identify the suppliers of the inputs that are required by the process.ħ. Identify the inputs required for the process to function properly.Ħ. Identify the customers that will receive the outputs of this process.ĥ. Map it in four to five high level steps.Ĥ. This could be a transparancy (to be projected by an overhead) made of the provided template, flip charts with headings (S-I-P-O-C) written on each, or headings written on post-it notes posted to a wall.Ģ. Create an area that will allow the team to post additions to the SIPOC diagram. SIPOC diagrams are very easy to complete. Handpicked Content: Identifying High-Level Requirements Using SIPOC Diagram It helps define a complex project that may not be well scoped, and is typically employed at the Measure phase of the Six Sigma DMAIC methodology.